FAQs

Are you Amy's Turn?
No we are not Amy's Turn 😉 Same business type (kids consignment), unrelated business. 
Amber's Turn has different owners & management, a different location, different systems, and different policies.
We DO aim to carry on the legacy established of sustainability, affordability, and fun!
Some common question: No- we are not related to Amy or anyone from there, No- we did not buy the business, No- we did not relocate the business.
Completely separate entity, simply inspired by them!

Where are you located?
1541 Atlantic Blvd, Neptune Beach 32266  (be sure to put in the zip!)

We are in Neptune Beach, owned and operated by a Beaches resident. 
The location is in Tradewinds Plaza between Ocean Reef Pets & The Clerk of the Courts office, in the same center as the DMV.  

Store Hours:
Monday: 9am-5pm
Tuesday: 9am-5pm
Wednesday: 9am-5pm
Thursday: 9am-5pm
Friday: 9am-5pm
Saturday: Closed
Sunday: Closed

What are you accepting for inventory?
We will take gently used infant and kids clothing - up to size 14.  Dance, gymnastics, and sporting gear and apparel.
We will also accept limited selections of shoes, toys, strollers, cribs, car seats, seasonal apparel, and baby gear/equipment. 
Everything must be gently used and in sellable condition. 
Please note that we will not be accepting and Juniors or Maternity.
Additionally, we will have a Little Free Library installed. Therefore any books brought in will be for donation only.
Additional information on consignment can be found HERE.

What about recalls?
It is important to us that only safe products are offered therefore, we will not accept any items that have an open recall.  Consignors must verify that they have checked the recall list prior to bringing in any items (this is on the consignor agreement). We request your help in awareness.  If you hear of a new item recall, please tell us!
The CPSC (U.S. Consumer Product Safety Commission) offered a clarification to law which releases consignment stores from responsibility but we still feel the urgency make every reasonable effort to not accept unsafe items.
Amber's Turn is an advocate for children’s safety and because of this we simply will not knowingly accept any items found on the recall list.
Click here to check the Consumer Product Safety Commission Recall Listing

What is consignment?
Here's a great explanation sourced from Huffington Post: "Consignment shops provide a way for a store to sell [kids items] for you. As the seller, you bring your [items] to the shop and the owner decides how much each piece is worth and prices it accordingly.  When and if a customer buys the [item], the seller and the owner of the shop will each get a profit".  Essentially consignment takes the hassle out of selling things yourself, and you get the benefit of the marketing and customer exposure provided by the store. 
* Is consignment the same a thrifting?
The short answer is no. Generally speaking consignment stores have nicer items, compared to the average thrift store. This is because we have the option to handpick the items we accept. In consignment we are selling on behalf of our consignors.  We work with them to curate and select items based on our assortment needs, item condition/quality, and what we know our customers are looking for.  
This means that while we offer secondhand, pre-loved goods at AMAZING values, never at full retail, you will not find prices as low as a thrift store.  You will find phenomenal deals on items that have been hand-selected.
* What is the difference between consignment and buying outright?
With consignment, you get paid when the item(s) sell, whereas, buying outright you get paid when you submit the inventory.  These are both good options, depending on what you want.  If you want money instantaneously, buying outright might be good for you.  If you want to earn more money for your item(s) and get the most out of your item(s), consignment might be right for you.  At Amber's Turn we do consignment.

Shipping Information?
Our goal is to process your order quickly and ensure its safe delivery. 
Orders incur carrier calculated shipping costs based on weight and destination.
We strive to get your orders out within 3 business days.  Additional information on shipping can be found HERE .

Can I modify or cancel an order after it has been submitted? 
Unfortunately, once an order is placed, it goes immediately for fulfillment and cannot be changed. Please check your order carefully prior to submitting.

What is your return policy?  
All purchases are final.
For more details please reference our Shipping and Returns page HERE .